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Shipping & Returns
- We aim to deliver your order at the post office within 1-3 working days.
- Shipment within the Netherlands is done by PostNL. For shipments outside the Netherlands, PostNL will transfer the package to the local post company.
- After your order placement and payment you will receive a notification of your order by email. In case you do not receive this, please contact us.
- When your package is dropped at the PostNL-office, you will receive a confirmation of the shipment including a Track&Trace number. For you to follow your delivery.
- When the package is transmitted by PostNL, we do not have any influence on the delivery date.
- Currently we only ship to the Netherlands, Belgium and Germany. In case you do want the good to be delivered elsewhere. Please contact us by [email protected]. Note that other shipment costs are applicable.
- The Netherlands: Free shipping for orders above € 100,-. Orders with a value below € 100,- will be charged a shipping fee of € 4,95.
- Belgium & Germany: Free shipping for orders above € 100,-. Orders with a value below € 100,- will be charged a shipping fee of € 7,-.
- Other EU countries: Free shipping for orders above € 200,-. Orders with a value below € 200,- will be charged a shipping fee of € 15,-.
- In case you wish to return the goods, you are free to return it to us.
- You have 14 days to let us know about your return.
- To confirm your return shipment, please send an email to [email protected].
- We will send you a return sticker, which can be printed by you after receive your payment for the transport of the return.
- The costs for returns are for the buyer, unless approved differently.
- Products can only be taken as a returns, unless they contain all labels (fixed). And when the goods are in the same condition as they were when shipped from Blossom Kids.
More information on returns can be found in our General Conditions.